State Farm® Insurance Agent Tom Lusich

"Erica White is kind, personable, and very thorough. She clearly cares about her customers and is a joy to deal with!"

"Tom Lusich and Erica White are so helpful and great to work with. Thankfully I have not had to make any claims but they are very responsive to my questions and great with follow up."

"Erica is amazing! She is incredibly efficient, professional and easy to reach. She made the process of switching insurances to State Farm smooth and hassle-free. Highly recommend!"

"Great experience. Super helpful representative who provided not only answers to my basic questions but also added lots of good advice and perspective based on their knowledgeable experience. Received very courteous, caring, and helpful assistance with all my insurance needs."

"Erica is amazing. She is very professional easy to talk with, and either answers my questions or when needed she reaches out to find the answers needed. She always quick to respond n always makes sure that every needed is done in a timely fashion. No matter by phone or text I know I’ll get done what is needed to be done and for that we stay w Tom Lusich State Farm Agency. Honestly the best office we have dealt with over the years of being State Farm customers. I would recommend this Office to anyone. Thank you for a continued Job well done."

"I just bought a home and was looking for homeowner insurance to meet the closing date with the lender. Erica White has been tremendously helpful in helping me generate the quotes, answering all my questions and working with my lender to meet the expected close date. Thank you Erica for being a real life saver!"

"Erica White, account manager, has been so helpful and knowledgable, I'm confident I'm getting great service."

"I made the switch to State Farm and Erica has been so responsive and made it easy!"

"Erica White provides concierge treatment even though it involves only one auto insurance policy for a brother. She is responsive, professional, a good communicator and troubleshooter. I appreciate State Farm insurance all the more because of this person who is my State Farm contact. All companies have a face and I am fortunate in having Erica as my State Farm “face.”"

"We switched all of our car and homeowners insurance to State Farm a couple of years ago and it seems we made the right move. I want to shout out Kevin at this particular location. I have called a couple of times with random questions and requests about upping homeowners coverage and adding a teenage driver and both times the level of competence and efficiency were just incredible. I was emailed documents within five minutes of getting off the phone with him both times! A real person answers the phone when you call here. 10/10. Thank you so much, Kevin! Additionally, I was in a hit-and-run accident last month and I submitted the claim online and State Farm kept me in the loop the entire way and cut me a check within 24 hours and seamlessly arranged my rental car for me and took care of everything! Blown away!"

"Working with Erica has been a complete pleasure. She is always there when I need her, no hesitation. Any questions I have, she is always there to answer them for me. She is professional and personable. I would, and will recommend her to anyone I know for Insurance needs."

"These folks are great at communication, finding out why rates might be getting high and finding ways to make it work. When we were looking at life insurance Tom made sure to call when rates had dropped. Erica helped recently figuring out how to get my partner’s teen insured as well as ironing out some issues I had with auto pay. Love these guys."

"Kevin was excellent to work with. Spent time explaining everything, giving lots of options, and ended up getting me better coverage for less cost than my previous provider. Ongoing support has also been great. Highly recommend!"

"Erica White provided knowledgeable; prompt, and gracious service, working closely with me to provide excellent solutions and set of products."

"Erica White is invaluable! She is always there with speedy, kind, knowledgeable assistance. We appreciate her so much. Best insurance in the state. And rates."

"Working with Erica has been super helpful! She is very patient and understanding with customers. She is fabulous to work with and a very clear communicator, which is always nice when discussing insurance and policies!"

"Erica White was very pleasant and cared a lot for my situation. She always seemed willing to help as well. She’s a very sweet person and I’m thankful for her assistance."

"We absolutely love Erica and DEFINITELY RECOMMEND asking for her. She answered all of our questions, explained coverages thoroughly and without hesitation. Her experience and knowledge shows thru! Erica helped us get the policies we needed and is quick to respond and follow up. We are so glad to have found her and look forward to working with her well into the future. Thanks for the great service!"

"I have been a customer of State Farm approaching 10 years because of the trust that I have with them.Erica rocks, shes on it, its always a pleasure to speak with her, she does her best to ensure customer satisfaction and her professionalism and friendly demeanor I feel that I am always in good hands."

"Tom and his team are rock stars. You won't find more diligent and passionate insurance agents when it comes to providing service and solutions. I have my business and personal policies with them, and for any claims or advice, it's just a single call and its handled. I highly recommend them to anyone who values convience, honesty and thoroughness."

"My experience with Tom Lusich and his team has been outstanding. Chrysty was quick to answer the phone when I called and a pleasure to work with. Not only did she get me great coverage at an excellent rate on my truck, but she was also able to offer me a discount on my auto insurance by signing me up for a cheap renters insurance policy. The savings gained on my truck more than offset the cost of the renter’s insurance. I'd heard great things about the life insurance policies offered by State Farm, so I asked Chrysty to give me a quote on one. WOW. I don't know why I didn't sign up for one a long time ago. Now I can sleep well at night knowing that if something unfortunate ever happens to me, my family is taken care of. Fast forward some months, when my truck broke down last week on a road trip, it was the collaborative effort of Tom and his team that guided me through the State Farm app and roadside assistance features. Their efficient coordination and compassionate service turned a stressful situation into a manageable one, quickly getting me back on track. I can’t recommend Tom Lusich and his team enough. They are very friendly and like calling family. I have had other insurance agents and none of them compared to Tom and his team. Thanks again to Chrysty for all her help. - Chris"

"Made insurance easy and everyone was very helpful"

"Tom and his staff are absolutely amazing. Always there when I have any questions and very helpful. Tom is active in the office which I like and everyone makes my family and I feel very welcomed. 10/10 highly recommended!"

"As a Professional in Real estate I meet a lot of insurance agents. I work with Tom because he is simply the best. Not just because he has the best rates and fees (although he does!) But, because the level of personal care and support I get for my policies that I get from Tom is second to none. This is my experience from just last night. EX: Yesterday I picked up my car from the service center where I was having some recall and other maintenance done. The disruption to my day caused me to have to work late. I came out to my car at 7 PM to find that it wouldn't start. I was stranded in Seattle after dark on a cold rainy night. The car was completely dead and unresponsive to my key fob I couldn't even get inside out of the rain. I contacted the dealership and they told me that I could get it towed there but that they were obviously closed and they could look at it tomorrow, and I would have to pay for the tow. I called Tom and he started by making sure I was safe, reminded me about my state farm app and roadside assistance coverage, he patiently walked me through the app and what to expect in the process. I opened the app hit roadside assistance 4 or 5 simple button presses and the towtruck was on its way. State farm stayed in contact with me via text and The tow truck driver arrived within about 30 minutes start to finish. The driver was super polite, helpful and knowledgeable. While I was waiting state farm also gave me a free coupon for $30.00 for Lyft so I could get home after getting the car Towed. Rather than just hooking up the car right away and driving off the driver talked to me and and asked if I had a few minutes and wanted to try something. He took a moment to look at the car and quickly surmised. Turns out the battery was just really really dead. I have an electric car and there are 2 types of batteries. ones used for fuel/driving and a separate one that handles turning it on. I had plenty of fuel. but it couldn't boot up. Probably from being in the shop for a few days being worked on. He offered and was able to get the car opened, and get it hooked up for a jump. After about another 15 minutes the car had enough power to turn on boot up and I was able to head home to my family. Through the whole process everyone showed professionalism, genuine care and concern for me and my problems in a frustrating and miserable situation and I believe that's what insurance is about. Having someone there to help you when the unexpected occurs. In Tom I don't just have an agent, I genuinely consider him a friend. he even checked in on me later to make sure I made it home safe. This is what real customer service is about and exactly the person I want on my side when things go wrong. Thanks Tom!"

"Tom has been my agent for home and auto insurance for about 2 years after moving to the area. He's always helped me understand my coverage and makes sure I have the right policy for me. I was recently involved in an auto accident, and Tom has been incredible through the entire process, from claim submission to getting my vehicle repaired and back on the road."