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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Paul Smith

September 24, 2026

4  out of  5
rating by Paul Smith
"Really great customer service and prices. No friction and drawn out estimating process...efficient and easy to setup policy."
We responded:
"Thank you Paul! We appreciate your feedback. - Tom Lusich State Farm Insurance "
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nancy pometta

September 18, 2026

5  out of  5
rating by nancy pometta
"Ben is my insurance agent and he looked at the plan I had before I switched to State Farm and was able to bring my renters/car insurance payments down by almost $100/month. Definitely recommend."
We responded:
"Thank you Nancy! I know Ben really appreciates your feedback and confidence in his service! - Tom Lusich State Farm Insurance "
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lt pomey

September 18, 2026

5  out of  5
rating by lt pomey
"Ben and Tom were super helpful and got me switched over and saving me more than I thought. They answered all my questions about things which my previous agent never explained and also helped me get my life insurance started because I never would have done that on my own.

Very happy with the experience and would recommend."
We responded:
"Thank you LT! We appreciate your support and feedback! - Tom Lusich State Farm Insurance "
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Kenneth Doutt

September 16, 2026

5  out of  5
rating by Kenneth Doutt
"Ben Pometta helped me immensely in acquiring insurance for a newly formed non-profit."
We responded:
"Thank you Kenneth! We appreciate your support! - Tom Lusich State Farm Insurance "
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Shawn White

September 9, 2026

5  out of  5
rating by Shawn White
"ERICA is an out-and-out ROCKSTAR. I've been working with Erica for years in a professional capacity, referring her to my mortgage clients who are looking for an insurance quote. She's always taken excellent care of them, and her pricing and service level have been unmatched.
Recently, I realized it was time to review my OWN insurance coverage, and I asked Erica to give me a quote. Not only did her premium pricing CRUSH my former provider, but again - the service level has been incredible. She explained everything, was super patient with my dumb questions, she helped find creative solutions, and assisted me through all the steps involved in changing my home and auto insurance. Amazing. I will continue to recommend Erica - she is a stellar insurance partner!"
We responded:
"Thank you Shawn! We trip appreciate your feedback about our Erica. - Tom Lusich State Farm Insurance "
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Alan Pometta

September 9, 2026

5  out of  5
rating by Alan Pometta
"A comprehensive review was done and they were able to save me money on my policies.
I was treated with courtesy and professionalism.
The process was seamless and Ben was helpful as well as knowledgeable."
We responded:
"Thank you Alan! We are happy to help you and grateful for your feedback! - Tom Lusich State Farm insurance "
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Laura Taylor

August 17, 2026

5  out of  5
rating by Laura Taylor
"I adore working with Lisa Maynard at State Farm.! She is incredibly responsive and will research the tiniest detail. Her turnaround time on services is truly remarkable."
We responded:
"Thank you Laura! I know Lisa truly appreciates your support and feedback. Thank you for taking the time to review with us! - Tom Lusich State Farm Insurance "
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kseniya monson

August 11, 2026

5  out of  5
rating by kseniya monson
"Erica is Always quick and friendly. Wonderful agent."
We responded:
"Thank you, Kseniya! We’re glad Erica is always quick, friendly, and helpful. We appreciate you taking the time to share your experience! - Tom Lusich State Farm Insurance "
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Doug Wolf

July 28, 2026

5  out of  5
rating by Doug Wolf
"I had insurance through Tom Lusich's office living in Seattle and I had a great experience. The team was always willing to help me find savings and make changes to my policies whenever I needed them. I'd recommend them if you're looking!"
We responded:
"Thank you Doug! We appreciate your support! -Tom Lusich State Farm Insurance "
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Elizabeth 9812

July 27, 2026

5  out of  5
rating by Elizabeth 9812
"I’ve been a customer with State Farm for a few years and had an incredibly frustrating experience with another office in Tacoma. They were never able to solve any basic inquiries in regards to not only a claim, but my policy. I found Erica White at this office and she was amazing. In a matter of minutes, she had the issue resolved for me. I would not hesitate one bit to work with her, and I am thrilled to have found her locally!"
We responded:
"Thank you Elizabeth! Erica works hard and we appreciate your feedback!
- Tom Lusich State Farm Insurance "
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Brent Wiborg

July 23, 2026

5  out of  5
rating by Brent Wiborg
"The service is great. I enjoy the people I talk to. I enjoy spending time with Erica. And Trenity. Getting to know them.the service from Erica and Trenity is great."
We responded:
"Thank you Brent! We truly appreciate your feedback! - Tom Lusich State Farm Insurance "
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Valarie Bunn

July 21, 2026

5  out of  5
rating by Valarie Bunn
"I was very happy to be able to talk in-person with the insurance agents at State Farm, at the North City/Shoreline office. Got my questions answered and all signed up."
We responded:
"Thank you Valarie! We truly appreciate your support and your feedback! - Tom Lusich State Farm Insurance "
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Dogs Life

July 10, 2026

5  out of  5
rating by Dogs Life
"Tom and his team have always been responsive and beyond helpful. I’ve never felt like an insurance company cared but with this team it’s been nothing but amazing and caring."
We responded:
"Thank you! We truly appreciate your support and feedback! - Tom Lusich State Farm Insurance "
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Mike Blan

June 25, 2026

5  out of  5
rating by Mike Blan
"Trinity @this office. Was very helpful with my renters insurance. I appreciate her help."
We responded:
"Thank you Mike! We truly appreciate your feedback! - Tom Lusich State Farm Insurance "
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Jeffrey Susedik

May 12, 2026

5  out of  5
rating by Jeffrey Susedik
"I've been a client of SF for 10 years +. Any time I've ever had a question or issue, Tom and his team have been very receptive to my needs. They've helped to explain the policies to me (in layman's terms...which I like). I recently went comparison shopping and apples to apples, State Farm still comes out on top!
Erica White helped me differentiate and explain the coverages between the other providers. Tom and his team helped concrete my confidence that I chose correctly when I chose Tom Lusich and the State Farm family."
We responded:
"Thank you Jeff! Your feedback means the world to us. Here it to many many more! - Tom Lusich State Farm "
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Shane Gibson

May 1, 2026

5  out of  5
rating by Shane Gibson
"Erica has been a great help over the years and been very easy to work with!"
We responded:
"Thank you Shane! We truly appreciate your feedback and support! - Tom Lusich State Farm Insurance "
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Greg Davis

April 17, 2026

5  out of  5
rating by Greg Davis
"Kramer was amazingly friendly, helpful, and knowledgeable as he moved our home and auto insurance to a new home. Insurance at this level doesn’t have to be impersonable when you deal with Kramer or his associate Erica!"
We responded:
"Thank you Greg! We truly appreciate your support and feedback! - Tom a Lusich State Farm Insurance "
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Julie Levesque

April 17, 2026

5  out of  5
rating by Julie Levesque
"Excellent customer service and very helpful. Also extremely personable."
We responded:
"Thank you Julie! We appreciate your support! - Tom Lusich State Farm Insurance "
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Carol Bert

April 16, 2026

5  out of  5
rating by Carol Bert
"I called State Farm and got Kramer. He was helpful, quick and efficient at answering the question of what I needed. He saved me a ton of money. I sure appreciate that. That’s why I’m with State Farm."
We responded:
"Thank you for your feedback Carol! We truly appreciate it! - Tom Lusich State Farm Insurance "
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Cory Jacobson

April 15, 2026

5  out of  5
rating by Cory Jacobson
"Very pleasant, prompt, efficient and professional.
Reassuring that you made the right insurance choice."
We responded:
"Thank you Cory! I really appreciate your feedback and support. - Tom Lusich State Farm Insurance "
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Gary Ruhl

April 13, 2026

5  out of  5
rating by Gary Ruhl
"I needed new insurance cards and Kramer Rapp sent me an email with my cards in it so I could print them.
Thank You Kramer and State Farm for always taking care of my needs."
We responded:
"Thank you for your support and feedback Gary! We truly appreciate!
- Tom Lusich State Farm Insurance "
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Brittany Zielinski

April 9, 2026

5  out of  5
rating by Brittany Zielinski
"Erica is always responsive, professional, and helpful with all needs!"
We responded:
"Thank you Brittany! We appreciate your feedback about our Erica! 😊 - Tom Lusich State Farm Insurance "
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Xiya Li

April 8, 2026

5  out of  5
rating by Xiya Li
"Erica is the best, goes above and beyond to help us bundle all of our houses and cars. I love working with her. She is knowledgable on all fronts about insurance. And she is always there to provide any support you need."
We responded:
"Thank you Xiya! Erica and I truly appreciate your kind words and feedback. - Tom Lusich State Farm Insurance "
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Lulu Hank

April 4, 2026

5  out of  5
rating by Lulu Hank
"We had an excellent experience with Erica White getting signed up for car insurance in Seattle. She answered every question we had and went the extra mile communicating with our Oregon agents as well. Thanks Erica!"
We responded:
"Thank you Lulu! We appreciate your feedback and support! - Tom Lusich State Farm Insurance "
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Sri Harsha Wdaru

March 23, 2026

5  out of  5
rating by Sri Harsha Wdaru
"Erica has been an outstanding representative for me and my family. She's super responsive, always gets the best deal and overall makes sure customers are completely satisfied. Very highly recommended!"
We responded:
"Thank you for your feedback Sri! We truly appreciate your support! - Tom Lusich State Farm Insurance "