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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denisha Evans

October 31, 2025

5  out of  5
rating by Denisha Evans
"Erica has been great. She always answers any questions I may have and she always answers her phone when I need her."
We responded:
"Thank you Denisha! We truly appreciate you taking the time to give us feedback and we are glad you have trusted us with your insurance needs. - Tom Lusich State Farm Insurance "
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Lee Gibbs

October 30, 2025

5  out of  5
rating by Lee Gibbs
"Thorough and timely service. I reached out to their team because we live near the office. Erica quickly got back to me and has been fantastic with her communication. She helped me compare coverage from a previous provider and showed me clearly have we could save money. We're switching over our auto and home policies to Erica and her team. Thanks again!"
We responded:
"Thank you Lee! We truly appreciate your feedback and support! - Tom Lusich State Farm Insurance "
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Evan Tsai

October 30, 2025

5  out of  5
rating by Evan Tsai
"Tom & Kramer saved me more than 20% on my auto & home insurance—Fast, clear, and honest. Highly recommend."
We responded:
"Thank you Evan! I’m so glad we were able to meet your expectations and earn your business. Thank you for your support. - Tom Lusich State Farm Insurance "
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Chehalis Dorman

October 29, 2025

5  out of  5
rating by Chehalis Dorman
"Great insurance company and great customer service. Kramer set me up with an auto policy with excellent coverage at a fair price. I really appreciated how patient he was with me and all my questions, he really went above and beyond. Very professional, timely, and thorough. 10/10 would recommend."
We responded:
"Thank you Chehalis! We truly appreciate your feedback and value you. - Tom Lusich State Farm Insurance "
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billy king

October 27, 2025

1  out of  5
rating by billy king
"Overly complicated."
We responded:
"Hello Billy, I’m sorry that you had trouble with downloading the receipt from your payment. We try very hard to accommodate all technology challenges, that is why we ended up mailing you via USPS today your receipt. - Tom Lusich State Farm Insurance "
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Kimi Nguyen

October 22, 2025

5  out of  5
rating by Kimi Nguyen
"Kramer was especially helpful in getting me fair prices for my auto policy that I could not find in other competing companies. He was transparent, efficient, and most importantly, thoughtful. Highly recommend!"
We responded:
"Thank you Kimi! We truly appreciate your feedback and are glad you have had a such a great experience. - Tom Lusich State Farm Insurance "
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Nigel Quinn

October 17, 2025

5  out of  5
rating by Nigel Quinn
"Tom and his team really helped me out when my car insurance rate shot up with my previous provider. They helped me save nearly 40% per month. Kramer, the account manager who helped me, answered all my questions and made switching was painless."
We responded:
"Thank you Nigel! I’m glad Kramer was able to help with your insurance needs! - Tom Lusich State Farm Insurance "
Profile photo of F E

F E

October 3, 2025

5  out of  5
rating by F E
"I wanted to change insurance due to the high cost at the other insurance company. Glad I was directed to Erica - she was knowledgeable and I felt like I could ask any questions I had and see multiple options to fit our needs and price the best. Very professional and efficient communication"
We responded:
"Thank you! We truly appreciate your support and feedback! - Tom Lusich State Farm Insurance "
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Azure Renee

June 28, 2025

5  out of  5
rating by Azure Renee
"Erica is amazing! She is very knowledgeable and helpful. She will guide you through the processes and she overall had great service. I highly recommend her for all insurance needs!"
We responded:
"Thank you Azure! We truly appreciate your feedback and support! - Tom Lusich State Farm Insurance "
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falon binder

June 28, 2025

5  out of  5
rating by falon binder
"Erica is extremely helpful!"
We responded:
"Thank you Falon! We truly appreciate your support and feedback. Tom Lusich State Farm Insurance "
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Lisa Varney

June 27, 2025

5  out of  5
rating by Lisa Varney
"We have been very fortunate to know and conduct business with Erica White. When it came time for us to obtain insurance on a new property Erica was very helpful even though her company could not assist us due to fire restrictions in our state. Erica referred us to another agency that was able to provide coverage in our area. I would highly recommend Erica for her dedication, knowledge, honesty and thoughtfulness."
We responded:
"Thank you Lisa! We truly appreciate your feedback and business. - Tom Lusich State Farm Insurance "
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Deb W

June 26, 2025

5  out of  5
rating by Deb W
"I’ve known Erica for many years and can confidently say she is one of the most knowledgeable and dedicated insurance professionals I’ve encountered. She’s the kind of person who truly goes the extra mile to help others understand their coverage options and make smart, informed decisions. Even though she isn’t my personal agent, I’ve turned to her countless times for advice and have always found her insights incredibly valuable. Her integrity, patience, and willingness to help others—even outside of business—speak volumes about her character. If you’re looking for someone who knows her stuff, treats people with respect, and works hard for her clients, Erica’s your person."
We responded:
"Thank you Deb! We truly appreciate your feedback and your business. - Tom Lusich State Farm Insurance "
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Greg Davis

June 5, 2025

5  out of  5
rating by Greg Davis
"Erica White helped all the way through the process of switching my home and auto insurance. She did so with perfection: she communicates in the most personable way, leaves no T uncrossed with great attention to detail, and made me at least feel like they would be there in the event of a claim. I don’t normally leave reviews, but Erica warrants a shout out!"
We responded:
"Thank you Greg! Erica truly does her best for our clients. She and I truly appreciate your support! - Tom Lusich State Farm Insurance "
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Tatiana Warner

May 9, 2025

5  out of  5
rating by Tatiana Warner
"Tom is great! Communicative, kind, and efficient. Highly recommend working with him for your insurance needs!"
We responded:
"Thanks Tatiana! We appreciate your feedback and your business! - Tom Lusich State Farm Insurance "
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Jay Valdevieso

May 7, 2025

5  out of  5
rating by Jay Valdevieso
"Erica has been a great help for me in getting my insurance coverage. I could not have had a better experience!"
We responded:
"Hello Jay, Thank you for your feedback! We truly appreciate your time and business. - Tom Lusich State Farm Insurance "
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Sara Armstrong

April 1, 2025

5  out of  5
rating by Sara Armstrong
"I have had a great experience with Tom Lusich State Farm. Specifically with one of the team members, Erica. She went above and beyond what most people would do to assist me with getting my windshield replaced. What should have been an easy replacement turned out to be a big fiasco due to several reasons, but Erica was amazing and didn't give up. She called several places to make sure we could find somewhere that could address my special circumstances. I sincerely appreciate the kindness and extra care that they have shown me."
We responded:
"Thank you Sara! We truly appreciate your feedback! - Tom Lusich State Farm Insurance "
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L

March 21, 2025

5  out of  5
rating by L
"Erica White is kind, personable, and very thorough. She clearly cares about her customers and is a joy to deal with!"
We responded:
"Thank you for your feedback! We truly appreciate your business. - Tom Lusich State Farm Insurance "
Profile photo of Michele L.

Michele L.

March 20, 2025

5  out of  5
rating by Michele L.
"Tom Lusich and Erica White are so helpful and great to work with. Thankfully I have not had to make any claims but they are very responsive to my questions and great with follow up."
We responded:
"Thank you Michele! Tom Lusich State Farm Insurance"
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LingLing H

March 20, 2025

5  out of  5
rating by LingLing H
"Erica is amazing! She is incredibly efficient, professional and easy to reach. She made the process of switching insurances to State Farm smooth and hassle-free. Highly recommend!"
We responded:
"Thank you LingLing! We truly appreciate your feedback. - Tom Lusich State Farm Insurance "
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Russell Rouse

March 19, 2025

5  out of  5
rating by Russell Rouse
"Great experience. Super helpful representative who provided not only answers to my basic questions but also added lots of good advice and perspective based on their knowledgeable experience. Received very courteous, caring, and helpful assistance with all my insurance needs."
We responded:
"Thank you very much Russell! We truly appreciate your feedback. Thank you for your time and business. - Tom Lusich State Farm Insurance "
Profile photo of Jason C.

Jason C.

March 11, 2025

5  out of  5
rating by Jason C.
"Erica is amazing. She is very professional easy to talk with, and either answers my questions or when needed she reaches out to find the answers needed. She always quick to respond n always makes sure that every needed is done in a timely fashion. No matter by phone or text I know I’ll get done what is needed to be done and for that we stay w Tom Lusich State Farm Agency. Honestly the best office we have dealt with over the years of being State Farm customers. I would recommend this Office to anyone. Thank you for a continued Job well done."
We responded:
"Thank you Jason! We appreciate your feedback and support. - Tom Lusich State Farm Insurance "
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Eric Connelly

February 4, 2025

5  out of  5
rating by Eric Connelly
"I just bought a home and was looking for homeowner insurance to meet the closing date with the lender. Erica White has been tremendously helpful in helping me generate the quotes, answering all my questions and working with my lender to meet the expected close date. Thank you Erica for being a real life saver!"
We responded:
"Thank you for your feedback and support Eric! We truly appreciate it. - Tom Lusich State Farm Insurance "
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Marie dolack

February 4, 2025

5  out of  5
rating by Marie dolack
"Erica White, account manager, has been so helpful and knowledgable, I'm confident I'm getting great service."
We responded:
"Thanks Marie! Erica is a definite asset to our office. We work hard to take care of our customers and I’m glad it’s noticed. -Tom Lusich State Farm Insurance"
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Tonya Drake

January 31, 2025

5  out of  5
rating by Tonya Drake
"I made the switch to State Farm and Erica has been so responsive and made it easy!"
We responded:
"Thank you Tonya! It is our pleasure to help you with your insurance needs. - Tom Lusich State Farm Insurance "
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Marianne Snow

January 31, 2025

5  out of  5
rating by Marianne Snow
"Erica White provides concierge treatment even though it involves only one auto insurance policy for a brother. She is responsive, professional, a good communicator and troubleshooter. I appreciate State Farm insurance all the more because of this person who is my State Farm contact. All companies have a face and I am fortunate in having Erica as my State Farm “face.”"
We responded:
"Thank you Marianne! We appreciate your feedback and are happy to help! - Tom Lusich State Farm Insurance "